Request account deletion
OrderPeek sign-in is optional. If you are signed in, open Settings → Account and choose Delete account to delete your OrderPeek account in the app. If you no longer have access to the app, email us from the address linked to your account.
- Email karpachevihor@gmail.com.
- Use the subject line OrderPeek account deletion.
- Include the email address you used for Google or Apple sign-in, if it is different from the sending address.
We will acknowledge your request and complete deletion within 30 days unless we must retain limited information for legal, fraud-prevention, security, accounting, or store-compliance reasons.
Data deleted
- Your OrderPeek account link and account session records.
- Your email address and sign-in identity records held by OrderPeek.
- Server-side scan, report, and generated-image records that can reasonably be linked to your account.
- Device-linked quota and entitlement records where deletion is permitted by store and fraud-prevention requirements.
Data that may be retained
We may keep limited records where required to operate purchases, prevent abuse, meet legal obligations, resolve disputes, or maintain security. This can include purchase verification records from Google Play or the App Store, payment/accounting records, and anonymized diagnostic logs.
On-device data and purchases
You can clear scan history stored on your device inside the app. Uninstalling OrderPeek removes local app data from that device. App Store and Google Play subscriptions or purchases must be managed from your Apple or Google account; OrderPeek cannot cancel store subscriptions for you.
Contact
For account deletion, privacy, or data questions, contact us at karpachevihor@gmail.com.